The Multifamily Asset Management Portal also allows you to request certain guideline modifications related to property inspection and financial submissions, as well as request data corrections directly within the application.
Availability Status
Every day, 24 hours a day.
Please note the Multifamily Asset Management Portal is supported Monday through Friday, 7 a.m. to midnight ET, and holidays and weekends, 9 a.m. to 5 p.m.
Lender Communications
Credit Supplement 20-05
Lender Letter 20-07: CARES Act: Paycheck Protection Program
Lender Letter 20-12: Updated COVID-19 Forbearance Process Guidance
Other Forbearance Resources
Updated Servicer Delegated Pre-Negotiation Letter
Updated Servicer Delegated Forbearance Form
Delegated Forbearance FAQs
Delegated Forbearance Notification Submission Guidance Job Aid
MAMP Borrower Request Process Job Aid
CAM Call Minutes
FM CAM Call Meeting Notes April 16, 2020
FM CAM Call Meeting Notes April 23, 2020
FM CAM Call Meeting Notes May 14, 2020
Contact Lists
Maturity Management Points of Contact
Special Asset Management Points of Contact
Templates and Specifications
Action Plans CSV Template
Risk Monitoring CSV Template
Action Plans Data Dictionary
Catastrophic Events CSV Template
Financial Statement CSV Bulk Upload Specifications
Financial Statement CSV Bulk Upload Specifications (for use after September 12, 2020)
Frequently Asked Questions
Multifamily Asset Management Portal Release 4.1 -- Energy Metrics