ACheck
|
Monday through Friday, 8 a.m. to 9 p.m. ET, and Saturday, 10 a.m. to 5 p.m. ET (except Fannie Mae observed holidays).
|
C & D
|
ALERT: Beginning at 11.59 P.M ET on Friday, January 24th, 2025, the CANDD AWS application will be unavailable. Transactions may not be processed during this time. The application will be up and running at 8 A.M ET on Monday, January 27th, 2025, at which time normal CANDD AWS processing will resume.
Monday to Friday, 8 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 6:45 p.m. ET (except Fannie Mae observed holidays).
|
Cash Loan Drafting
|
Monday through Friday, 8 a.m. to 9 p.m. ET, and Saturday, 10 a.m. to 5 p.m. ET (except Fannie Mae observed holidays).
|
Cash Remittance System
|
You may edit any draft requests until 4:00 p.m. on the business day preceding the effective draft date.
|
CESIR
|
Monday through Friday, 7:30 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 7 p.m. ET (except Fannie Mae observed holidays).
|
Contact Management
|
24 hours/7 days per week.
|
Defeasance Calculator
|
Monday through Friday, 8:00 a.m. to 8:00 p.m. eastern time (except on Fannie Mae observed holidays).
|
DUS 360
|
24 hours/7 days per week
|
DUS Gateway
|
Monday through Friday, 8 a.m. to 9 p.m. ET, and Saturday, 10 a.m. to 5 p.m. ET (excluding Fannie Mae-observed holidays and DUS Gateway Releases)
|
DUS Insights
|
The hours of operation for the system are: 6 AM to 2 AM on business days.
|
DUS Inspect
|
24 hours/7 days per week (excluding Thursdays, 9 p.m. to 12 a.m. ET for system maintenance)
|
DUS Property Monitor
|
24 hours/7 days per week
|
DUS RiskWay - Lender Data Input
|
Monday through Friday, 8 a.m. to 9 p.m. ET, and Saturday, 10 a.m. to 5 p.m. ET (except Fannie Mae observed holidays).
|
eServicing
|
Monday through Friday, 7:30 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 7 p.m. ET (except Fannie Mae observed holidays).
|
Indicative Pricing
|
24 hours/7 days per week
|
Lender Capital Tool
|
Monday through Friday, 8:00 a.m. to 9:00 p.m., and Saturday, 8:30 a.m. to 5:00 p.m. eastern time (except Fannie Mae observed holidays).
|
MSFMS
|
Monday through Friday, 8 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 6:45 p.m. ET (except Fannie Mae observed holidays).
|
Multifamily Asset Management Portal
|
Every day, 24 hours a day.
Please note the Multifamily Asset Management Portal is supported Monday through Friday, 7 a.m. to midnight ET, and holidays and weekends, 9 a.m. to 5 p.m.
|