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Technology Manager

Allows registered users of Fannie Mae technology applications to view and modify their user profile and security information.

Are you a first time user?

If so, contact the designated Technology Manager administrator at your company to register you for the application(s).

Only administrators have the ability to set up and manage application access for users. Once registered, users can set up their passwords and update their personal profiles via Technology Manager.

Help Resetting a Password

If your account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator. Otherwise, use the Password Reset Tool.

For Administrators

As a Technology Manager Administrator you manage your company's access to Fannie Mae technology applications and manage your user's access to these applications.

Additional Resources for Administrators

Technology Manager Frequently Asked Questions

Additional Help

Have a question? Contact the Technology Support Center.

Have a question? Contact the Technology Support Center.
 

Call Us at 1-800-2FANNIE (1-800-232-6643). Press 1, then press 1.
 

Hours of operation: 24 hours a day, 7 days a week, excluding the following holidays:
 

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

NOTE: On the evening prior to a holiday closure, the Technology Support Center will close at 8 p.m. ET and will reopen the day after the holiday at 8 a.m. ET.
 

Call Center Quick Reference Guide

Please note that the Web Chat and Share My Desktop links are only available to registered technology application users.

Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition. 

Your Web browser must be set to enable Java™ and JavaScript™ and to accept cookies. The following browsers have been tested with our secure servers and are necessary for secure connections:

  • Microsoft Internet Explorer® 11
  • Mozilla Firefox® Version 38.1.1
  • Google Chrome™ Version 46

For additional information, see the Technology Requirements: Configurations for Applications.

Availability Status

Every day, 24 hours a day.