Lender Capital Tool

Provides the net worth and liquidity dollar amounts required of each DUS Lender, as calculated by Fannie Mae.

Availability Status

Monday through Friday, 8:00 a.m. to 9:00 p.m., and Saturday, 8:30 a.m. to 5:00 p.m. eastern time (except Fannie Mae observed holidays)

Additional Help

Have a question? Contact the Technology Support Center.

Call Us at 1-800-2FANNIE (1-800-232-6643). Press 1, then press 1.

Hours of operation: 24 hours a day, 7 days a week except for the listed holidays.

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

NOTE: On the evening prior to a holiday closure, the Technology Support Center will close at 8:00 p.m. and will reopen the day after the holiday at 8:00 a.m. ET.

Call Center Quick Reference Guide

Please note that the Web Chat and Share My Desktop links are only available to registered technology application users.

Open a Web Chat
Share Your Desktop to share your screen with your assigned agent.

Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition.

Your Web browser must be set to enable Java™ and JavaScript™ and to accept cookies. The following browsers have been tested with our secure servers and are necessary for secure connections: