DUS Property Monitor

This application allows Servicers and Fannie Mae Green Asset Managers to manage tasks associated with verifying properties with Green Rewards loans including inspection, compliance, scope change and extension as well as facilitates the exchange of information and other properties in jurisdictions that legally require energy and water benchmarking (Covered Building).

What is DUS Property Monitor™?

DUS Property Monitor is a simple, intuitive tool that allows users to submit verification inspection forms, request scope changes and extensions, and manage completion of green improvements in properties with Green Rewards Loans.  The tool also facilitates the exchange of information for other properties in jurisdictions that legally require energy and water benchmarking (Covered Building.)

Who should use it?

Servicers with Green Rewards loans that are engaged in the Completion Repair (CRA) process.

What are the benefits?

  • Enhances collaboration between Fannie Mae and its partners
  • Manages the full scope of Green Rewards loan verification requirements
  • Provides a pre-populated dashboard showing detailed verification compliance test results
  • Provides an automated, streamlined process for initiating, submitting, and providing updates to inspection forms, scope changes, extensions, and remediation plans
  • Enables the exchange of information for other properties in jurisdictions that legally require energy and water benchmarking (Covered Building)
  • Eliminates the need for duplicate uploads
  • Provides a centralized repository for verification-related correspondence and supporting documentation
  • Automates notifications of recent and required actions
  • Provides export capabilities to support analytics

Availability Status

24 hours/7 days per week

Additional Training

Part 1 Inspection Compliance Module 

Part 2 Scope Change and Extension Module

Part 3 Inspection Submission and Covered Building Module

Part 4 The Servicer Communications Module

Additional Help

Have a question? Contact the Technology Support Center.

Call Us at 1-800-2FANNIE (1-800-232-6643). Press 1, then press 1.

Hours of operation: 24 hours a day, 7 days a week, excluding the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

NOTE: On the evening prior to a holiday closure, the Technology Support Center will close at 8 p.m. ET and will reopen the day after the holiday at 8 a.m. ET.

Call Center Quick Reference Guide

Please note that the Web Chat and Share My Desktop links are only available to registered technology application users.

Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition. 

Your Web browser must be set to enable Java™ and JavaScript™ and to accept cookies. The following browsers have been tested with our secure servers and are necessary for secure connections:

  • Microsoft Internet Explorer® 11
  • Mozilla Firefox® Version 38.1.1
  • Google Chrome™ Version 46

For additional information, see the Technology Requirements: Configurations for Applications.

Technology Terms & Conditions

The Technology Terms and Conditions previously provided on this page are now located in the new Consolidated Technology Guide. A PDF version of the Guide and other related content is available on the Consolidated Technology Guide page.