DUS Property Monitor

This application allows servicers to manage tasks associated with verifying Green Rewards properties.

What is DUS Property Monitor™?

DUS Property Monitor is a simple, intuitive tool that will allow you to manage tasks associated with verifying the installation of green improvements in properties with Green Rewards Loans.

Who should use it?

Servicers with Green Rewards loans that are engaged in the Completion Repair (CRA) process.

What are the benefits?

A pre-populated dashboard showing detailed verification non-compliance information
An automated, streamlined process for initiating, submitting, and providing updates for remediation plans
Elimination of the need for duplicate uploads
A centralized repository for verification-related correspondence and supporting documentation
Automated notifications of recent and required actions
Export capabilities to support analytics

Availability Status

24 hours/7 days per week

Additional Training

Part 1 Inspection Compliance Module

Part 2 Scope Change and Extension Module

Additional Help

Have a question? Contact the Technology Support Center.

Call Us at 1-800-2FANNIE (1-800-232-6643). Press 1, then press 1.

Hours of operation: 24 hours a day, 7 days a week, excluding the following holidays:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

NOTE: On the evening prior to a holiday closure, the Technology Support Center will close at 8 p.m. ET and will reopen the day after the holiday at 8 a.m. ET.

Call Center Quick Reference Guide

Please note that the Web Chat and Share My Desktop links are only available to registered technology application users.

Open a Web Chat
Share Your Desktop to share your screen with your assigned agent.

Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition.

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