Opening Your CSV File in Excel
Multifamily Investor Reporting
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Requesting Access to the Investor Reporting Application
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Logging on to Investor Reporting
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Opening Your CSV File in Excel
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Viewing and Downloading Loan-Level Data
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Uploading a Loan-Level Data File to eServicing
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Understanding the Loan Balance Detail Screen
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Entering Loan-Level Data Manually
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Verifying and Updating Loan-Level Data
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Reporting Loan-Level Activity
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Rolling Up Loan-Level Data and Reporting MBS Activity
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Certifying Pool-to-Security Differences
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List of MBS Edits
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Reviewing, Updating, and Reporting Loan-Level ARM Rate and Payment Changes
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Viewing and Downloading ARM Rate and Payment Changes
If you are running Microsoft® Office 2003, any CSV files that you download from eServicing may open in your browser rather than opening in Microsoft Excel®. If so, follow the steps below to adjust your Microsoft Office 2003 configuration.
- Right click on the Start button on your desktop.
- Select Explore.
- Select Tools from the Menu bar.
- Select Folder Options.
- Select the File Types tab.
- Scroll down the list of Extensions/File Types and select XLS Microsoft Excel Worksheet.

- Click the Advanced button.
Uncheck the box for Browse in same window.

- Click OK.
- Close the Folder Options window.
- Close any open Internet browsers and then open a new Internet browser session.
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