Logging on to Investor Reporting
Multifamily Investor Reporting
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Requesting Access to the Investor Reporting Application
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Logging on to Investor Reporting
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Opening Your CSV File in Excel
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Viewing and Downloading Loan-Level Data
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Uploading a Loan-Level Data File to eServicing
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Understanding the Loan Balance Detail Screen
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Entering Loan-Level Data Manually
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Verifying and Updating Loan-Level Data
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Reporting Loan-Level Activity
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Rolling Up Loan-Level Data and Reporting MBS Activity
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Certifying Pool-to-Security Differences
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List of MBS Edits
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Reviewing, Updating, and Reporting Loan-Level ARM Rate and Payment Changes
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Viewing and Downloading ARM Rate and Payment Changes
To log on to the Investor Reporting application in eServicing, follow these steps.
From the eFannieMae.com home screen, select Multifamily, followed by Applications>Asset Management/Asset Servicing>eServicing.
Note: eServicing is available Monday through Friday from 7:30 a.m. to 10:00 p.m. eastern time and Saturday from 8:30 a.m. to 7:00 p.m. eastern time. eServicing is not available on Sunday or on Fannie Mae observed holidays.
Click Launch.
The Login Screen appears.
Enter your user ID and password. Click Login.
You see the eServicing applications to which you have access. These applications may include Investor Reporting, Delinquency Early Warning, and/or Payoff Calculator.
- Select Investor Reporting.
The Investor Reporting Menu appears.
From here you can view Fannie Mae projections for both your mortgage loan and MBS activity, upload data from your servicing system; update and report data to Fannie Mae, manage and report rate and payment changes for adjustable-rate mortgage loans; view and download reports from Fannie Mae, and update your user profile.
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