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Applications & Technology

eServicing

Your portal for Investor Reporting, Delinquency Reporting and Payoff Quote Requests.

eServicing is a web-based application for reporting monthly loan and security (MBS) level activity, updating & certifying loan delinquency information, submitting payoff quotes for approval and accessing lender reports. eServicing is comprised of the following modules: Investor Reporting, Delinquency Early Warning System (DEWS), and Payoff Calculator.

2025 Reporting and Remitting Calendar

2024 Reporting and Remitting Calendar

eServicing Availability

Monday through Friday, 7:30 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 7 p.m. ET (except Fannie Mae observed holidays).

All Technology Application Availability

Technology Terms & Conditions

The Technology Terms and Conditions previously provided on this page are now located in the new Consolidated Technology Guide. A PDF version of the Guide and other related content is available on the Consolidated Technology Guide page.