eServicing is a web-based application for reporting monthly loan and security (MBS) level activity, updating & certifying loan delinquency information, submitting payoff quotes for approval and accessing lender reports. eServicing is comprised of the following modules: Investor Reporting, Delinquency Early Warning System (DEWS), and Payoff Calculator.
Monday through Friday, 7:30 a.m. to 10 p.m. ET, and Saturday, 8:30 a.m. to 7 p.m. ET (except Fannie Mae observed holidays).
Technology Terms & Conditions
The Technology Terms and Conditions previously provided on this page are now located in the new Consolidated Technology Guide. A PDF version of the Guide and other related content is available on the Consolidated Technology Guide page.