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Delivery

Frequently Asked Questions

Learning Resources

  • Commitment Integration - DUS Gateway and C&D FAQs
  • DUS DocWay FAQs

Job Aids & Guides

Learning Resources

  • Affordable Housing Data Guidance
  • C&D of Unfunded Forwards Job Aid
  • Change Requests in C&D
  • Data Guidance for Cross-Defaulted and Cross-Collateralized Mortgage Loans Job Aid
  • Delivering an ARM 7-6 Loan in C&D
  • Delivering ARM 5-5 Loan in C&D
  • Delivering Hybrid ARM Loans in C&D
  • Delivering Structured ARM Mortgage Loans in C&D
  • Delivering Structured Transactions - MSFMS Job Aid
  • DUS DocWay Guide to Importing Financial Documents
  • DUS DocWay Guide to Importing Loan Documents
  • DUS DocWay Quick Reference for Importing Financial Documents
  • Entering Data for Fixed and Variable Rate Mortgage Loans with Graduated Prepayment Premium Schedule Job Aid
  • Fannie Mae DUS Navigate How-To
  • Guidance for Entering Multiple Property Addresses Job Aid
  • Multifamily Structured Facility Management System Fee Remittance Process
  • Register, Quote, Close, and Deliver a Green Mortgage Loan
  • Registering, Committing, and Delivering Multifamily Mortgage Loans
  • Split, Bifurcated, and Interest Reduction Payment (IRP) Subsidy Loan Structures Job Aid
  • Streamlined Rate Lock (MBS or Cash) in C&D Job Aid
  • Call Center Quick Reference Guide
  • DUS DocWay Quick Reference for Importing Financial Documents
  • DUS DocWay Guide to Managing Lender Assessment Documents
  • DUS Navigate August 2020 Updates Job Aid
  • How to: Register, Quote, Close, and Deliver an MHC Loan
  • Affordable Housing Data Guidance - C&D
  • DSCR Guidance Job Aid

Additional Resources

Learning Resources

  • DUS DocWay Document Types by Category
  • Technology Requirements
  • Multifamily Selling and Servicing Guide Organization Chart

Trainings

Learning Resources

  • Commitment Integration - DUS Gateway 4.0 and C&D Training
  • DUS Navigate and Guide Rewrite Training
  • C&D for Bonds - Release 6.5
  • DUS DocWay Training

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