As the situation around COVID-19 continues to evolve, we recognize that these are unprecedented times.  First and foremost, our thoughts are with you and your employees and families.  Here at Fannie Mae, we’ve put policies in place to help keep our people healthy and our business open so we can serve our customers and fulfill our mission for the housing market. Rest assured — we’re here. Our teams are working remotely and ready to execute your multifamily deals.

We are built to adapt to change. Our experience, scale, and unique expertise in challenging market conditions allow us to remain focused on our priorities during uncertain times. Thanks to our delegated model, we can move with you as the market demands. Our teams are actively monitoring and analyzing the current situation and are continuing to help ensure a safe and sound housing market while supporting your business and customers.

We have a Disaster Response Network (DRN) available for property residents if they need assistance during this time. The DRN can help residents navigate the broad financial impact national emergencies like this. We have posted a printable flyer for borrowers to share with their renters.

Our enterprise COVID-19 task force will keep working closely with experts from the Centers for Disease Control and Prevention, the World Health Organization, and local agencies. We’ll provide up-to-date guidance to our employees so that they’re able to serve you while adhering to our internal business continuity plans. We are staying in communication with the Federal Housing Finance Agency to address any potential impacts to our employees and business operations.

For more information on our COVID-19 resiliency strategies, visit

Let’s keep the lines of communication open as we move through these unprecedented times. All of us in Multifamily are keeping all of you in our thoughts and wishing you continued health.