Home Learning Center Learning Library Asset Management Asset Management Frequently Asked Questions Learning Resources DUS 360 Frequently Asked Questions DUS Insights FAQs Delegated Forbearance FAQs FAQs Rent Roll Collection Job Aids & Guides Learning Resources Fannie Mae DUS Navigate How-To Call Center Quick Reference Guide DUS 360 Servicer User Navigation Guide Performance and Payment Data File Format Job Aid DUS Insights Enhancements Job Aid August 2020 DUS Navigate August 2020 Updates Job Aid DUS Property Monitor Servicer User Guide Delegated Forbearance Notification Submission Guidance Job Aid MAMP Borrower Request Process Job Aid Affordable Housing Data Guidance - MSFMS Rent Roll Template Lender Guidance Job Aid Additional Resources Learning Resources Technology Requirements DUS Insights Glossary Multifamily Selling and Servicing Guide Organization Chart Maturity Management Points of Contact Special Asset Management Points of Contact Action Plans CSV Template Risk Monitoring CSV Template Action Plans Data Dictionary Catastrophic Events CSV Template Form 4254.DEF Multifamily Analysis of Operations -- Form 4254 and Form 4254 Seniors Line Item Definitions Form 4261 Multifamily Catastrophic Loss Inspection Trainings Learning Resources DUS Navigate and Guide Rewrite Training DUS Property Monitor Demo part 2 - Scope Change and Extension Module DUS Property Monitor Demo Video DUS 360 Servicer Training Program Increment-1 DUS 360 Servicer Training Program Increment-2 DUS 360 Servicer Training Program Increment-3 Using DUS Insights Video DUS Property Monitor Training: Part 1 Inspection Compliance Module DUS Property Monitor Training: Part 3 Inspection Submission and Covered Building Module DUS Property Monitor Training: Part 4 The Servicer Communications Module
Frequently Asked Questions Learning Resources DUS 360 Frequently Asked Questions DUS Insights FAQs Delegated Forbearance FAQs FAQs Rent Roll Collection
Job Aids & Guides Learning Resources Fannie Mae DUS Navigate How-To Call Center Quick Reference Guide DUS 360 Servicer User Navigation Guide Performance and Payment Data File Format Job Aid DUS Insights Enhancements Job Aid August 2020 DUS Navigate August 2020 Updates Job Aid DUS Property Monitor Servicer User Guide Delegated Forbearance Notification Submission Guidance Job Aid MAMP Borrower Request Process Job Aid Affordable Housing Data Guidance - MSFMS Rent Roll Template Lender Guidance Job Aid
Additional Resources Learning Resources Technology Requirements DUS Insights Glossary Multifamily Selling and Servicing Guide Organization Chart Maturity Management Points of Contact Special Asset Management Points of Contact Action Plans CSV Template Risk Monitoring CSV Template Action Plans Data Dictionary Catastrophic Events CSV Template Form 4254.DEF Multifamily Analysis of Operations -- Form 4254 and Form 4254 Seniors Line Item Definitions Form 4261 Multifamily Catastrophic Loss Inspection
Trainings Learning Resources DUS Navigate and Guide Rewrite Training DUS Property Monitor Demo part 2 - Scope Change and Extension Module DUS Property Monitor Demo Video DUS 360 Servicer Training Program Increment-1 DUS 360 Servicer Training Program Increment-2 DUS 360 Servicer Training Program Increment-3 Using DUS Insights Video DUS Property Monitor Training: Part 1 Inspection Compliance Module DUS Property Monitor Training: Part 3 Inspection Submission and Covered Building Module DUS Property Monitor Training: Part 4 The Servicer Communications Module