Disaster Response

Disaster Response


Fannie Mae is committed to creating better outcomes for those facing or affected by disasters.

It’s our priority to support those we serve in times of need, and it’s central to our mission of ensuring access to safe, affordable housing.

With the frequency and severity of disasters affecting communities nationwide, we’re here to help—by partnering with housing stakeholders, supporting renters, and through volunteerism.

Disaster Response Network

If your housing or place of employment were impacted by a fire, flood, storm, or other disaster within a FEMA-declared zone, you can get free personalized recovery assistance through our Disaster Response Network.

Its HUD-approved housing counselors can help you plan and tackle challenges such as identifying financial or housing-related assistance available to renters.

Learn more about personalized help for renters impacted by COVID-19 (PDF)
Ayuda personalizada para los arrendatarios afectados por el coronavirus (COVID-19)
Help for Renters Impacted by Hurricane Delta
Help for Renters Impacted by Hurricane Zeta

Our COVID-19 Response

We’re concerned for the health and well-being of our employees, customers, and communities, and we urge everyone to take precautions to protect themselves. We are actively monitoring the current situation and taking every step to help ensure a safe and sound housing market. Continuing to fulfill our mission is our priority.

Visit the Multifamily COVID-19 Response webpage for more information.

Renters Resource Finder

If you’re a renter in an apartment or other multifamily housing with 5 or more units, use our Renters Resource Finder to access our Disaster Response Network or other helpful resources to address your financial situation.

Learn more
Here to Help during COVID-19

Our commitment to others

Fannie Mae supports national and local relief efforts following natural disasters through financial contributions, including matching our employees’ charitable gifts, as well as contributing to relief programs managed by charitable relief organizations. For more information, visit www.fanniemae.com/relief.

Additional resources

U.S. Department of Housing and Urban Development (HUD): www.hud.gov

Federal Emergency Management Agency (FEMA): www.disasterassistance.gov

American Red Cross: 1-800-733-2767