Logging on to Investor Reporting

To log on to the Investor Reporting application in eServicing, follow these steps.

1. From the eFannieMae.com home screen, select Multifamily, followed by Applications>Asset Management/Asset Servicing>eServicing.

   Note: eServicing is available Monday through Friday from 7:30 a.m. to 10:00 p.m. eastern time and Saturday from 8:30 a.m. to 7:00 p.m. eastern time. eServicing is not available on Sunday or on Fannie Mae observed holidays.

2. Click Launch.

   The Login Screen appears.

    

   
3. Enter your user ID and password. Click Login.

   You see the eServicing applications to which you have access. These applications may include Investor Reporting, Delinquency Early Warning, and/or Payoff Calculator.

    

   
4. Select Investor Reporting.

The Investor Reporting Menu appears.

From here you can view Fannie Mae projections for both your mortgage loan and MBS activity, upload data from your servicing system; update and report data to Fannie Mae, manage and report rate and payment changes for adjustable-rate mortgage loans; view and download reports from Fannie Mae, and update your user profile.

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