pattern

DUS Navigate FAQs

  •   Registered through July 31

    Deals registered in DUS Gateway® through July 31 must be underwritten and delivered per the current Guide and must be delivered by December 31, 2019.

  • Registered on or after August 1

    Deals registered in DUS Gateway as of August 1 will see the “new” Guide drop down categories in DUS Gateway and must be underwritten and delivered per the new Guide.

AllRegs is not going away. DUS Navigate is an alternative interactive tool in addition to AllRegs.

AllRegs will continue to publish new Guide content on its effective date. Thus, AllRegs will continue to display the current Guide until July 31, and then will display the new Guide on August 1 when it becomes effective. After August 1 AllRegs will display the same content as DUS Navigate.

Your Deal Team will be happy to answer any deal-specific questions!

Fannie Mae is actively rewriting Parts IV and V. As new content is ready, it will be published in both DUS Navigate and on AllRegs.

  • Requirements

    Mandatory conditions that must be satisfied for all Lender-delegated Mortgage Loans and activities.

  • Guidance

    Best practice guidance to inform and support a Lender’s delegated analysis and decision-making.

  • Operating Procedures

    Required steps or processes that must be followed.

The Form 4660 is a confidential document that is not available to the public. Only Lenders and internal Fannie Mae users who have access and log in to DUS Navigate will be able to access the Form 4660 link in the upper right-hand corner.

  • Entire Guide: From anywhere within DUS Navigate, there is an icon in the upper right-hand corner to print/download the entire Guide.

  • A specific Chapter or Section: From within a specific Chapter or Section, there is a print/download icon directly below the Chapter or Section name that allows you to print or download the specific Chapter or Section.

From within a specific Chapter or Section, there is an email icon directly below the Chapter or Section name that uses your normal email settings to open a new email with a link to the selected Chapter or Section.

From within a specific Chapter or Section, there is a Related Documents icon directly below the Chapter or Section name that opens a new tab in your browser and displays a hyperlinked list of all of the associated Business Forms, Loan Documents, and other documents relevant to that Chapter.

You can also access Business Forms, Loan Documents, and other reference material directly on www.fanniemae.com/multifamily.

You must log in to enable the bookmark functionality.

From within a specific Chapter or Section, there is a bookmark icon directly below the Chapter or Section name that will display as a filled-in star when the content is bookmarked. To remove the bookmark, simply click the bookmark icon again to un-fill the star. Bookmarked/favorite content can be accessed directly from the My Profile link in the upper right-hand corner.

From within the Guide, a navigation menu appears on the left-hand side displaying an outline of the Guide. Simply click the expand/collapse icon on a selected Part/Chapter/Section to see the titles of the associated Chapters and Sections. Click on the any Chapter or Section title and the content will display on the right-hand side.

From the main DUS Navigate website, there is a section titled Recent Guide Communications that has links to all Guide Updates, Lender Memos, and Lender Letters.

Technical Questions

DUS Navigate is accessible directly at https://mfguide.fanniemae.com, or via the “New! DUS Navigate” link from the Fannie Mae Guide website at https://www.fanniemae.com/multifamily/guide.

DUS Navigate is accessible to all users. However, some functionality (e.g., viewing Form 4660) requires log in access, which can be requested through Technology Manager.

Please contact your organization’s Technology Manager. If you have additional technical questions, please review the ‘User Help’ section within https://www.fanniemae.com/multifamily/guide.

DUS Navigate is designed to be compatible on iPhones, iPads, Androids, and other personal devices. By accessing the DUS Navigate website on your personal device, you will have the same functionality as a desktop computer. Fannie Mae is working to improve the mobile experience in future releases.

DUS Navigate is accessible to all internal Fannie Mae employees/contractors to view the guide content and Form 4660. If additional access is needed, please contact your Business point of contact.

The Technology Manager website is located at https://www.fanniemae.com/multifamily/technology-manager. For any Technology Manager questions, please review the FAQ page at https://www.fanniemae.com/content/faq/technology-manager-faqs.pdf

For more information, see the Technology Manager website. If you have additional questions regarding Technology Manager access, please call the Technology Support Center at 1-800-2FANNIE (1-800-232-6643).