Communications, Documents & Forms
Documents & Forms

Lender Letters & Memos

Doc ID Date Sort ascending Title Status
Jul 1, 2021

Loan Document Update

Apr 1, 2021

Updates to DUS Gateway® Data Requirements 

Mar 15, 2021

Loan Document Update

Jan 25, 2021

Delinquency Early Warning System (DEWS) – CSV Bulk Upload Functionality and Guidance

Sep 24, 2020

 Loan Document Update 

Sep 1, 2020

Loan Document Update for 30-Day Average SOFR Index 

Jul 10, 2020

Updates to DUS Gateway® Data Requirements

Jun 24, 2020

Loan Document Update 

May 27, 2020

Updated COVID-19 Forbearance Process Guidance

May 21, 2020

COVID-19 Forbearance Performance Monitoring 

Lender Letters are a formal notice to applicable lenders or servicers that provides guidance on Multifamily business information, forms, and processes. Lender Letters do not communicate changes to the Multifamily Selling and Servicing Guide. 

Lender Memos are a formal notice of new or changed business requirements or processes that must be followed. Outstanding Lender Memos remain in effect until superseded by publication of a new chapter of the Multifamily Selling and Servicing Guide. Only outstanding Lender Memos are published on

Visit DUS Navigate to access communications pertaining to the Multifamily Selling and Servicing Guide and related business forms.